IT Service Portal
Service Desk: +1 (213) 430-7000

O'Melveny IT Service Center

Your single point of access for technical assistance, account utilities, software downloads, and real-time network statuses.

Remote Support

Start a secure remote-control support session during a phone call with an IT analyst to quickly resolve complex technical issues.

Establish Connection

Account & Password

Securely reset your network password, unlock your account, or register / update your Duo MFA credentials for remote login.

Manage Account

VPN & Mobile Access

Connect securely using GlobalProtect or Citrix. Access firm networks, locate remote printing settings, and manage mobile email configuration.

Access Guides

Software Catalog

Browse and request pre-approved software, download required browser plugins, and check licenses for firm-approved products.

Open Catalog

Live Service Status Dashboard

Exchange Email & Calendars
Operational
GlobalProtect VPN
Operational
Document Management (NetDocuments)
Operational
Citrix Virtual Desktops (VDI)
Operational
Microsoft Teams & Webex
Operational
Firm Printing & Imaging Network
Operational

System Notices

  • August 27, 2026
    Planned VPN Maintenance

    GlobalProtect VPN services will undergo scheduled routine maintenance this Sunday from 2:00 AM to 4:00 AM EST. Temporary disruptions may occur.

  • August 24, 2026
    New Outlook Phishing Button

    The "Report Phishing" button has been updated in Microsoft Outlook. Please use this option to instantly flag suspicious emails to Security.

Contact O'Melveny IT Service Desk

If you cannot find a solution using our self-service options, reach out to the IT Analyst team. We are available 24 hours a day, 7 days a week.

Call Service Desk +1 (213) 430-7000
Email Support itservicedesk@omm.com